Welcome to Our Service Department

At Genesis of Roswell, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.

Frequently Asked Questions

How Often Does My Luxury Sedan or SUV Need an Oil Change?

The ideal frequency for oil changes is one that's tailored to you and your vehicle. With conventional oil, many experts still recommend every 3,000 to 5,000 miles. With synthetic oil, your Genesis might function well with oil and filter changes every 7,000 to 10,000 miles. If you drive a lot more in the city instead of the highway, that can be harder on your engine so you might need oil changes a bit more frequently. Ask us for more information.

Because your Genesis deserves the highest quality Genesis car service available, it's best to consult with the Genesis experts in our Service Center at Genesis of Roswell. They can discuss your driving style and recommend the right oil service schedule for your vehicle.

What Are the Most Common Repairs My Luxury Vehicle Will Need?

Fortunately, Genesis models have been establishing a strong record for reliability. For example, the 2021 Genesis G70 received a J.D. Power predicted reliability score of 88 out of 100, which J.D. Power describes as a "great" score. Having said that, a luxury vehicle like Genesis models may sometimes exhibit a relatively minor car repair issue like a refrigerant leak. Vibration when stepping on the brake pedal may simply mean new pads and rotors.

Is It True Genesis Offers Complimentary Maintenance for the First 3 Years?

Yes, regular maintenance of your Genesis is so important, Genesis provides complimentary recommended maintenance for as long as 3 years or up to 36,000 miles. Whether you're within that initial period or not, of course, it's important to schedule regular maintenance to keep your Genesis running young. That includes services at Genesis of Roswell like fluid changes beyond just engine oil, plus battery and tire service, and more.

Do You Offer Pickup and Drop-off Service?

Yes, for the first three years you own a new Genesis, we will be happy to come to the location you specify within reasonable driving distance of our dealership, provide a Genesis loaner and pick up your Genesis for service. We can then return your Genesis to you when your maintenance service or auto repair is complete.

Does Genesis Really Provide the Best New Luxury Car Warranty?

At Genesis of Roswell, we believe the Genesis warranty is more generous than that of any other luxury car. Genesis new car coverage includes an amazing 10-year/100,000 mile limited warranty on the powertrain, including engine and transmission and a five-year new vehicle warranty. We invite you to compare that remarkable protection with any other luxury car in America. It's Genesis confidence in action.

Schedule Your Next Service at Genesis of Roswell Today

For best long-term results, consult with one of the knowledgeable service specialists at our Service Center to develop your own personal Genesis maintenance schedule. We will, of course, help maximize your vehicle's longevity with genuine Genesis parts. For the sake of your Genesis model's good health, we encourage you to schedule your service today at Genesis of Roswell in Roswell, GA today.

Contact

Genesis of Roswell

11446 Alpharetta Highway
Directions Roswell, GA 30076

  • Sales: 678-496-3304
  • Service: 678-496-3305
  • Parts: 678-496-3306

Hours

  • Monday 8:00AM - 6:00PM
  • Tuesday 8:00AM - 6:00PM
  • Wednesday 8:00AM - 6:00PM
  • Thursday 8:00AM - 6:00PM
  • Friday 8:00AM - 6:00PM
  • Saturday 8:00AM - 5:00PM
  • Sunday Closed

Available Repair Services at our Service Center:

  • Oil Change
  • Brake Service
  • Battery Replacement
  • Filter Replacement
  • Tire Rotation
  • Wheel Alignment
  • Coolant Flush
  • Transmission Service
  • Spark Plug Replacement
  • Suspension Repair